Our services.
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Crisis and Reputation Management.
Our crisis management counts.
We specialise in guiding clients through turbulent times and helping them navigate complex challenges.
At SBC, we believe in being proactive and strategic when it comes to crisis management. We work closely with our clients to create personalised strategies, fit-for-purpose. Our clients can manage challenges confidently while protecting hard-won reputations.
Our clients trust our sharp observations and clear guidance. We work together with clients to develop appropriate and authentic strategies. We understand what to do when events are profound and shifting.
Leveraging our extensive network of media contacts, we guarantee the accurate portrayal of our clients' narratives, promptly correcting any misinformation that may arise.
Crisis happens on sliding scales, and we’re equipped to manage them all. At SBC we have a theoretical knowledge of crisis theory, combined with active, modern experience.
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Crisis and Reputation Planning.
Ideal and effective crisis management begins long before a crisis emerges.
Our comprehensive service offerings include strategic planning for crises, allowing our clients to proactively anticipate and mitigate potential disruptions. We help individuals and organisations develop robust crisis response plans that enable them to navigate through tumultuous times with confidence and resilience.
Through analysis and strategic foresight, we work closely with our clients to identify potential vulnerabilities and assess their unique risk landscape. Key to our work is a proactive focus on reputation building and seeking opportunity.
We tailor crisis management and reputation development strategies that align with our client's values, needs and objectives.
From scenario planning to crisis simulation exercises, we ensure our clients are well-prepared to respond swiftly and effectively when faced with unforeseen challenges.
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Crisis Communication.
In the face of a crisis, effective communication is paramount. We assist our clients in developing tailored messaging within a crisis event for all stakeholders. By crafting compelling narratives and coordinating media interaction, we ensure our clients' stories are accurately represented, while actively countering any misinformation.
Our goal is to minimise reputational damage and restore brand confidence through swift and transparent communication, guided by our extensive experience in managing high-profile crises.
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Strategic Communication.
We understand that effective communication is about more than just delivering a message—it's about making meaningful connections. We help our clients to be clear in their communications, to set and successfully achieve their communications goals. We can assist in speechwriting, stakeholder communication, and internal communications.
Our reputation management services extend beyond crisis response and encompass organisational change, individual transitions, pitching, funding, investor and partnership endings. We help ensure a smooth and seamless transition, mitigating any potential disruptions and maintaining stakeholder trust.
We have extensive experience in providing communication advice in matters of leadership change and new profile positioning - we help our clients establish a positive narrative and foster enduring relationships with key stakeholders.
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Facilitation and Event Hosting.
In addition to our core services, our founder Sally Branson offers a range of comprehensive event solutions. With our extensive experience in running structured and engaging events, we provide workshop facilitation, MC-ing, and event hosting services.
Whether you need a skilled facilitator to guide productive workshops, a charismatic MC to energise your event, or a seasoned host to ensure seamless execution, SBC delivers exceptional event experiences. We pride ourselves on creating dynamic and interactive environments that drive meaningful engagement and leave a lasting impact.
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Media Coaching and Strategy.
Our media coaching and strategy services are crafted to prepare our clients for any media interaction, ranging from interviews to press conferences. Through personalised coaching sessions, we offer valuable insights, practical techniques, and hands-on exercises to enhance our clients' interview skills. Our aim is to equip clients with the confidence and flexibility to handle challenging questions, maintain focus on their message, and effectively communicate their brand's narrative in any media setting.
We work closely with our clients to develop bespoke strategies that align with their desired perception. Our team provides expert guidance in delivering their key messages effectively, mitigating potential risks, and leaving a positive and enduring impression on their target audience.
“We focus on impact, accuracy and authenticity. This is what sets us apart. Crisis Management has changed, it’s not about spin or subterfuge, lying or pretending a way out of trouble. There is no fake it, til you fix it. We are all savvy consumers of information, across multiple platforms, so a successful, resilient response to a crisis should be modern, authentic and based on fact. If you’re in a crisis, you need authentic and experienced advice, not spin. You need advice that helps. Advice that makes you resilient, advice that makes you grow”.